Privacy Policy
Last updated: 7 November 2026
TMK Distribution respects your privacy. This policy explains what personal information we collect when you use this website or our services, why we collect it, and the rights you have. We keep it simple and only collect what we need.
Who we are
TMK Distribution provides same day courier, heavy haulage and recovery services from Unit 4, Aspley Close, Four Ashes Industrial Estate, Wolverhampton WV10 7DE. We are the “controller” of your personal information. You can contact us atinfo@tmkdistribution.co.uk or on 07494 284 225.
What we collect
- When you ask for a quote: collection and delivery postcodes, a description of the goods, your preferred collection date and time, your name, phone number, email address and (if you give it) your company name.
- When you use our contact form: your name, email address, phone number (if given) and your message.
- When you book a job: the details we need to carry it out, such as collection and delivery addresses, site contacts, proof of delivery (including signatures) and billing details.
- When you call, email or message us on WhatsApp: the details you choose to share.
How we use it
- To reply to your enquiry and give you a quote (legal basis: taking steps at your request before entering into a contract).
- To carry out deliveries, keep you updated and provide proof of delivery (legal basis: contract).
- To keep accounting and tax records (legal basis: legal obligation).
- To keep this website secure and protect our forms from spam (legal basis: legitimate interests).
We never sell your information, and we won’t send you marketing without your permission.
Who we share it with
We only share your information where it’s needed to run this website and our services:
- Cloudflare hosts this website, delivers form messages to us by email, protects the forms from spam (Cloudflare Turnstile) and provides privacy-friendly visitor statistics (Cloudflare Web Analytics, which doesn’t use cookies or track you across other sites).
- Google provides our business email.
- WhatsApp (Meta), if you choose to message us there.
- Drivers, subcontractors and partners who need collection and delivery details to complete your job.
- Our accountants, insurers and professional advisers, and authorities where the law requires it.
Some of these providers may process data outside the UK. Where they do, they use approved safeguards such as the UK International Data Transfer Agreement or Addendum, or Standard Contractual Clauses.
How long we keep it
Enquiries and quotes that don’t lead to a booking are deleted within 12 months. Records of jobs, proof of delivery and invoices are kept for 6 years after the end of the financial year they relate to, to meet tax and legal requirements, then securely deleted.
How we protect it
This website uses an encrypted (HTTPS) connection, and access to your information is limited to the people who need it to do their job.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to have it transferred to you or another organisation. To use any of these rights, contact us using the details above. We’ll reply within one month.
If you’re unhappy with how we’ve handled your information, please talk to us first. You also have the right to complain to the Information Commissioner’s Office (ICO) atico.org.uk (opens in a new tab) or on 0303 123 1113.
Cookies
This website doesn’t use advertising or tracking cookies. See our Cookie Policy for details.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.